WorkKeys Online

Resources:

• WorkKeys Overview (act.org)
• What’s New for ACT WorkKeys (web content)
• Testing Policies and Information (pdf)
• Test Coordinator Checklist (pdf)
• Frequently Asked Questions - Online Testing (pdf)
• The Value of WorkKeys (video)
• ACT WorkKeys NCRC Tips for Educators (pdf)
• ACT WorkKeys National Career Readiness Match Criteria (web content) 
• Overview of the Online Testing Process (pdf)
• Timing of the Tests (pdf)

Learn about Online Testing Systems

Resources:

• Systems for Online Testing (pdf)
• High Level Process to Administer a test to an Examinee (web content)
• Log into Your Realm (web content)

Select Test Staff and Set Up Accounts

Resources:

• Staff Requirements, Roles, and Responsibilities (pdf)
• Change of Contact or Organization Form (act.org)
  Tip: Complete this form if you would like to update the current contact or organization’s information on your account.
• Roles in Validus (pdf)
• Create Staff Accounts (web content)
• Assign a Role to a User (web content)
• Associate a User to a Second Testing Realm (web content)

Training:

• Training Staff Plan (pdf)

Website:

• Access the realm assigned to your test site.

Resources:

• Search for an Existing User (web content)
• Create an Examinee Account (web content)
• Create a Group and Add or Remove Examinees from a Group (web content)
  Tip: It is recommended to use the groups feature when doing a batch load for multiple examinees or for a group of examinees that will test at the same time.
  Tip: Limit the number of examinees in each group to 100 or less, or form subgroups.
• Create Examinee Accounts Using Batch Load (web content)
• WorkKeys Batch Load File Template-Simplified (xlsx)
• Create an Examinee Profile (web content)
• Add or Remove Test Registrations from an Examinee Account (web content)
• Add a Financial Profile  (web content)
• Export Examinee Account Information (web content)
• Lock or Unlock an Account, Look up, or Reset Password (web content)
• Tip: Use to reset a disabled account, lock an account, and send a new password to an examinee.
• Assigning National Reporting System Forms to an Examinee  (pdf)
  Tip: Use this guide to learn how to assign the National Reporting System approved test forms for the adult education testing population.
  Tip: Participate in Trainings specific to administering NRS approved tests.

Training:

• Creating Accounts Using Batch Load (on demand, no cost)

Complete Online Site Readiness

Websites:

• Online Technical Specifications
• System Status Page
  
• Run a TAO System Check - Select “Guest Access” to start the system check. 

Resources:

• Validus User Guide  (web content)
• Setting up for Test Day (pdf)
  Tip: Perform a TAO system check and validation test prior to testing.
• Frequently Asked Questions - Online Testing (pdf)

Resources:

• Accessibility Supports Guide (pdf)
• WorkKeys Practice Test Order Form (pdf)

Arrange for Accommodations and/or English Learner (EL) Supports

Resources:

• Testing with Accessibility Supports (pdf)
• Add Accommodations to an Examinee Account (web content)
• WorkKeys Translated Test Directions for English Learners (pdf)
• Taking WorkKeys Online - Using a Screen Reader (pdf)
• WorkKeys Examinee Affidavit and Accommodations log (pdf)
• Reader Agreement (pdf)
• Sign Language Interpreter Agreement (pdf)
• Scribe Agreement (pdf)

Tip: Review the Accessibility Supports Guide if you have questions about the accommodations and supports available for ACT WorkKeys.

Websites:

• ACT WorkKeys Sample Questions 
• Examinee Online Practice Realm
  Tip: Use the Examinee Online Practice Test Instructions to navigate taking a practice test.

Resources:

• Examinee Online Practice Test Instructions (pdf)

Resources:

• Test Facilities (pdf)
• Test Staff (pdf)
• Test Materials (pdf)
• Test Administration (pdf)

Training:

• ACT WorkKeys Online Test Administration (webinar) (on demand) 
  Tip: Register and watch this training available on demand at no cost.
• ACT WorkKeys Online Test Administration slides (pdf)
• Review other Training options available (act.org)

Website:

• System Status Page
  Tip: Run a TAO System Check and Validation Test on all examinee computers before the test session to ensure they can properly access and deliver the tests. To save time, you may run the Validation Test before the TAO System Check because if you are successful in launching sample tests, it’s not necessary to run the TAO System Check.

Resources:

Administration Manuals

• ACT WorkKeys Administration Manual – Online Testing (pdf) 
• WorkKeys Talent Assessment User Guide: Making the Most of Your Results (pdf)
• Talent Assessment User and Technical Guide (pdf)

Supplements

• Validus User Guide (web content)
• Authorize and Monitor the Examinee’s Test (web content)
• Administering a Test for a Single Examinee (pdf)
• Relaunch an Interrupted Test Session (web content)
• Testing Irregularity Report (web content)
• County Federal Information Processing Standards (FIPS) Codes Manual (pdf)
  Tip: Print necessary pages from the manual and post the FIPS codes of surrounding counties on a board to assist examinees in entering the appropriate code.
• ACT-Authorized Bilingual Word-to-Word Dictionaries List (pdf)
  Tip: If you are testing an examinee authorized for English learner supports, have the ACT-Authorized Bilingual Word to Word Dictionaries list handy to verify at check-in that the dictionary can be used for testing.
• No Cell Phone Poster (pdf)
• ACT Calculator Policy (pdf)
• WorkKeys Test Directions in English (pdf)
• WorkKeys Quick Start Guide - Non-NCRC Tests (pdf)

• Testing Irregularity Report (act.org)
  Tip: Test coordinators should ensure completeness and accuracy of all test day documentation. There are no forms to return to ACT. Keep documentation securely at your site for one year.

Website:

• Online Reports Portal
  Tip: Reports are available in the Online Reports Portal 24 hours after online testing takes place. For paper testing, reports are available 10 days after answer document receipt and processing. Users must have the Portal Manager role to use the Reports Portal.

Resource:

• Generate an Instant Score Report (web content)
  Tip: Run an Instant Score Report for examinees after testing. 
• Online Reports Portal User Guide (pdf)
  Tip: This guide shows you how to use the Online Reports Portal and explains the parameters for running each report. It also covers downloading, saving, and printing the generated reports.
• Score Reports Available in Online Reports Portal (pdf)
  Tip: This document provides a list and description of all available reports. Click on the title for an interactive display of the report.
• RegiSTAR User Guide (pdf)
  Tip: Use this guide to learn how to use the RegiSTAR system for reporting and managing ACT WorkKeys NCRC.
  Tip: When selecting the date range of when tests were scored, always select the first day of the month to pull all data.

• Scale Score Interpretation Guide (pdf) 
• Scale Level Interpretations:
  • Applied Math
  • Graphic Literacy
  • Workplace Documents
  • Applied Technology 
  • Business Writing 
  • Workplace Observation 
  • Talent
  • Fit

• NCRC Certificate levels (pdf)
• Running the Personal Skills Assessment List (pdf)
  Tip: This guide explains the parameters of running these reports, which contain rosters of examinee scores for soft skills assessed by the Fit and Talent tests.

Training:

• Using the Online Reports Portal – Reports (video)
  Tip: This training video shows you how to navigate and use Online Reports Portal – WorkKeys Reports.
• Using the Online Reports Portal – Career Readiness Certificate Reports (video)
  Tip: This training video shows you how to navigate the Online Reports Portal – Career Certificate Reports.
• Exporting and Printing National Career Readiness Certificates (video)

Website: 

• ACT Technical Manuals and Bulletins

Digital Badging

Website:

• ACT WorkKeys Digital Badging - For Job Seekers
  Tip: Go to our webpage to learn more about Digital Badging. Then share the resources below with your examinees.
• ACT WorkKeys Digital Badging - For Education and Workforce Sites

Resources:

• Help Paper Examinees Access their Digital Badge (pdf)
• Accept Your Digital Badge in 5 Easy Steps (pdf)
• Digital Credentials At-A-Glance (pdf)

Share Reporting Information with Examinees

Website:

• MyWorkKeys
  Tip: Examinees who earn an ACT WorkKeys NCRC can access test scores as well as view, print, and share their certificate by either creating an account or accessing an existing account.

Resources:

• How to Use your WorkKeys Results (pdf)
• How the WorkKeys Assessments Can Work for You (pdf)
• Create a New MyWorkKeys Account (pdf)
  Tip: Examinees follow these instructions if they did not receive an email or report with a MyWorkKeys username and password.
• Access a Pre-Created (or Existing) My WorkKeys Account (pdf)
  Tip: Examinees follow the instructions provided in this document if they receive an email or report with username and password.
• ACT WorkKeys NCRC Student Benefits Flyer (pdf)
• WorkKeys NCRC Benefits Student Letter (pdf) 
• Examinee Records Modification Request Form (act.org)
  Tip: Complete this form if your score report contains incorrect demographics information, and you are requesting an update to your record.

How Examinees can Search for Career Choices Based on WorkKeys Scores

Website:

• Occupational Profile Database

Resources:

• Using the Occupational Profile Database (pdf)
  Tip: Examinees use the Occupational Profile database to compare the WorkKeys scores needed in career paths to the scores they earned.

Training:

• Using the ACT WorkKeys Occupational Profile Database (video)